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The PinkPrint: A CEO Growth Lab

Why Your Marketing Investment is Wasted Without Solid Business Processes

Why Your Marketing Investment is Wasted Without Solid Business ProcessesBy: Danielle Wilson Published on: 29/01/2025

How solid client delivery process and internal communications systems protects your marketing investment...

Business Structure & EfficiencyCEO Like a CEO
Why Your Marketing Investment is Wasted Without Solid Business Processes

How to Avoid Seller's Remorse

How to Avoid Seller's RemorseBy: Danielle Wilson Published on: 04/07/2024

You think adding more features (or bonuses) to your offer will increase your potential clients' perceived value but all it really does is complicate and extend delivery and make you regret selling it.

Client Experience & FulfillmentBusiness Structure & Efficiency
How to Avoid Seller's Remorse

The Customer is NOT Always Right

The Customer is NOT Always RightBy: Danielle Wilson Published on: 02/07/2024

Most client experience people I've encountered still push the "customer is always right" BS. And that's a big "hell no" from us. Customers are actually rarely right.

Boundaries & Time FreedomClient Experience & FulfillmentMindset & Confidence for EntrepreneursCEO Like a CEO
The Customer is NOT Always Right

How to avoid clients leaving at random?

How to avoid clients leaving at random?By: Chanel Robe Published on: 12/03/2024

How to avoid clients leaving at random - especially when it feels like you spent all this time/money digging up a well, but they quit RIGHT BEFORE they actually hit the water?

Boundaries & Time FreedomClient Experience & Fulfillment
How to avoid clients leaving at random?

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